Communications Strategist II

Navy Federal Credit Union

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Job title: Communications Strategist II

#Communications #Strategist

Company: Navy Federal Credit Union

Job description: Job Description

YOUR LIFE’S MISSION: POSSIBLE

You have goals, dreams, hobbies and things you’re passionate about.

What’s Important to You Is Important to Us

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we’re looking for team members who are passionate about our mission-making a difference in military members’ and their families’ lives. Together, we can make it happen.

Don’t take our word for it.

  • Military Times 2021 Best for Vets Employers
  • WayUp Top 100 Internship Programs
  • Forbes® 2021 The Best Employers for New Grads
  • Forbes® America’s Best Employers
  • Newsweek Top 100 Most Loved Workplaces
  • 2021 People Companies that Care
  • Fortune Best Workplaces for Women
  • Fortune 100 Best Companies to Work For®
  • Fortune Best Workplaces for Millennials
  • Computerworld® Best Places to Work in IT

Basic Purpose

The Communications Strategist’s purpose is to share the many ways that senior leadership cares about our people, whether it’s through our training, recognition, engagement, diversity and inclusion efforts, or other programs and philosophies. This role will promote a unified communications strategy grounded in quality, value, and standards. Maintain department-wide voice and branding while customizing communications for executive leadership. Collaborate with Communications management to optimize execution of events, programs, communications, executive communications, script writing and campaigns. Work on assignments that are complex in nature, requiring judgment in resolving issues or making recommendations. Excellent crisis communications, communications strategy, content and storytelling development and executive communication skills are crucial.

Responsibilities:

  • Develop cohesive communication strategies for important initiatives to produce effective and timely deliverables
  • Consult and collaborate with clients and stakeholders across the organization to build relationships and provide guidance to effectively plan, compose and manage the preparation, design, production, and distribution of a wide variety of communications
  • Research, write and support the development of talking points, scripts, emails and speeches for internal communications for executive leadership while taking advantage of an executive’s unique voice
  • Develop communication plans to ensure that project and campaign deliverables are met as well as align communications throughout credit union
  • Provide creative solutions for high level internal campaigns and strategies and other initiatives
  • Provide consultative editorial/development services to ensure appropriate copy solutions are used, ensure content accuracy and grammar consistency in style and image
  • Analyze quality of work through review of Adobe Analytics summaries/metrics to determine if copy materials/methodologies are effective and produce the desired results, or need to be changed
  • Tailor communications by channel and according to strategy
  • Provide input and/or makes recommendations for communications initiatives
  • Lead large scale projects
  • Perform other duties as assigned

Qualifications and Education Requirements:

  • Bachelor’s degree in Communications, Journalism or related field or the equivalent combination of experience, education, and training
  • Significant experience developing and executing large- and small-scale communication campaigns
  • Demonstrated executive maturity and an ability to work effectively with senior executives
  • Working knowledge of change management principles and practices
  • Significant experience in organizational, time management and problem-solving skills
  • Ability to deal tactfully with all levels of the work force and management to include Executive Leaders
  • Work independently and lead projects with significant impact
  • Ability to work in a fast-paced business environment and manage multiple projects concurrently and meet changing requirements and priorities to accomplish goals
  • Expert knowledge of project lifecycles, project management methodologies, and business requirements analysis
  • Significant experience in research, analytics, organization, and problem-solving skills
  • Expert interpersonal, verbal, and written communications
  • Expert copywriting, editing and proofreading skills, including extensive print and online writing and editorial experience
  • Effective relationship-building skills
  • Effective presentation skills
  • Working knowledge of word processing, presentation/project management and spreadsheet software
  • Expert skill to successfully influence, lead and/or guide others towards goals

Desired Qualifications and Education Requirements:

  • Experience as a speechwriter for high level executives
  • Working knowledge of Navy Federal products, services, programs, policies, and procedures
  • Working knowledge of Navy Federal’s functions, philosophy, operations, and organizational objectives

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: Headquarters – 820 Follin Ln. Vienna, Virginia 22180

Greater Pensacola Operations – 5550 Heritage Oaks Dr. Pensacola, FL 32526

Winchester Operations Campus – 141 Security Drive Winchester, VA 22602

West Coast Hub – 9999 Willow Creek RoadSan Diego, CA 92131

Tidewater – 295 Bendix Rd Suite 250 Virginia Beach, VA 23452

Remote

**Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee’s leadership and business unit needs. You will learn more throughout the hiring and onboarding process**

The salary range for this position is: $72,300 – $123,500

Navy Federal Credit Union assesses market data to establish pay ranges that enable us to remain competitive. You are paid within the pay range, based on your experience, location, and market position.

Equal Employment Opportunity

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Safety Protocols

All employees are expected to follow our COVID-19 safety protocols.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.


Expected salary: $72300 – 123500 per year

Location: San Diego, CA

Job date: Wed, 17 Aug 2022 04:34:10 GMT
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