Job title: Library Information Technology Analyst
#Library #Information #Technology #Analyst
Company: City of Tacoma
Job description: Position Description
At Tacoma Public Library (TPL), our mission is to empower our community by bringing people together to discover, connect, create, learn and thrive. Want to make an impact We’re looking for an IT Analyst who will play a meaningful role as part of a small, cross-functional Library IT team. As part of the team, you’ll be providing technology solutions including application deployment, application management, and systems analysis to support a library system engaged in community-driven services to deliver an innovative and exciting future to residents of the beautiful Pacific Northwest. TPL serves over 200,000 residents in Tacoma, through eight branches and online and outreach services.
Teamwork and communication are central to the Library IT department’s culture. We work collaboratively with the City of Tacoma’s IT Department to provide on-site support services for both internal (library departments) and external (public users) stakeholders. A positive attitude, collaborative work ethos, commitment to digital equity, a strong desire to empower stakeholders with technology solutions, and a commitment to racial equity and social justice are qualities of an ideal candidate.
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all Tacoma Public Library employees. All employees are expected to model and apply our equity and social justice shared values, behaviors, and practices.
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS:
Knowledge & Skills
Installation and configuration of computer hardware, software, operating systems and related peripherals, file sharing structure and operation; scripting
Evaluating technical directions, detecting errors in logs; maintaining appropriate technical documentation
Providing user support; troubleshooting and solving technical issues
Managing projects, estimating the level of effort and resources for technical projects to meet project schedules and timelines
Maintaining technical fluency through journals and periodicals
Communicating with a variety of audiences using tact, patience, and courtesy
Providing great customer service; working with a variety of individuals from diverse backgrounds and conveying technical information to non-technical users
Working confidentially and with discretion
Establishing and maintaining effective working relationships with others
Developing and conducting presentations and facilitating me
Selection Process & Supplemental Information
Interested individuals should apply online and attach resume and cover letter. Be sure to answer the supplemental questions.
Applicants who meet the minimum qualifications will have their submitted materials and supplemental questionnaire scored. Candidates who pass the exam will be ranked on the eligible list for interview consideration. This position is covered by a Labor Agreement between the Tacoma Public Library and Local 117.
Individuals given a conditional offer of employment must also pass a background check. New employees must successfully complete a six-month probationary period prior to obtaining permanent status in this classification.
Tacoma Public Library’s Commitment to Diversity and Inclusion
Tacoma’s diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma’s entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate barriers and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.
Tacoma Public Library
Tacoma Public Library (TPL) has been an essential provider of free books, information, ideas, and education for more than 125 years. TPL’s neighborhood libraries originated with Andrew Carnegie’s visionary philanthropy at the turn of the 20th century and are being transformed into true centers of educational innovation and service–and vital community hubs–that continue to provide far more than free books and materials.
Learn more about the Tacoma Public Library and the services we provide at and connect with us on , , , and to stay up to date on exciting things happening at the library, and to be notified of other career opportunities with us.
The City of Tacoma
Tacoma is one of the nation’s healthiest, safest, and most playful cities. We have daily access to stunning natural surroundings and a great quality of life. We are Washington’s most diverse big city, with arts, culture, libraries, parks, and recreational opportunities that are envied by much larger cities. We recognize how lucky we are, but we know we can make it even better -together.
Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.
Propelled by significant developments such as the University of Washington Tacoma, the impressive and distinct Museum District, the bustling historic Theater District, Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the?1990s.
Tacoma boasts the state’s highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city’s vibrant commercial landscape. The iconic Tacoma Dome and magnificently restored Pantages Theater have endured as a high-demand venue for some of the largest names in the entertainment industry.
A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views.
Tacoma’s natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, Pacific Lutheran University, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location – just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense’s premier military installation on the West Coast – only adds to Tacoma’s desirability. To see a few of the great things Tacoma has to offer, view this
Tacoma Public Library Stands Against Racism and White Supremacy Tacoma Public Library is opposed to white supremacy in all of its forms and is committed to fostering an organization that is actively anti-racist. We believe that Black Lives Matter. We are grieving with our black community and all communities of color who continue to be harmed by institutionalized racism. We are committed to being a trusted community resource available to all and will provide resources and public programs that seek to reflect the values of anti-racism and elevate the voices of Black, Indigenous, and People of Color (BIPOC).
Communication from the City of Tacoma:
We primarily communicate via e-mail during the application process. E-mails from Cityoftacoma.org and/or neogov.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.
The online application system requires you to enter a substantial amount of information. Be prepared to spend an hour or more entering the required information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.
For assistance with the application process or questions regarding this job announcement please contact Human Resources at (253) 591-5400 by 4:00 pm on the closing date. This will allow us to assist you before the job announcement closes.