State of Utah

Job title: Program Manager

#Program #Manager

Company: State of Utah

Job description: Job Description

This position is telework eligible but will require some travel and work days in the primary work location and/or other locations.

The Department of Workforce Services (DWS) is seeking a skilled and highly motivated

Program Manager for their Office of Homeless Services (OHS) in the Salt Lake City office.

The OHS Program Manager will manage staff and programs related to homelessness funding and contract management. Additional duties may include overseeing special projects as assigned by the Utah Homelessness Coordinator or the OHS Assistant Director.

Principal Job Duties

This position is responsible for:

  • Oversight of compliance to federal regulations and standards, funding source requirements, and reporting requirements;
  • Communicating and collaborating other Department divisions, federal partners, other state agencies, community partners, pertinent boards, committees and other stakeholders.
  • Serving on related committees, task forces and groups and may represent the department at hearings and related public meetings;
  • Tracking state and federal initiatives related to assigned project areas and providing outcome reports and other updates as requested;
  • Writing and editing contracts, legislative and other external reports, evaluations, email communications and other materials for internal and external audiences.
  • Supervising program staff responsible for developing contracts;
  • Overseeing staff assigned for the Balance of State Collaborative Application process for U.S. Department of Housing and Urban Development;
  • Reviewing and submission of state and federal reports required by the legislature, Utah Homelessness Council, and the U.S. Department of Housing and Urban Development;
  • Oversight of contracts for state and federal funding related to homelessness;
  • Providing leadership in developing, planning, monitoring and coordinating the evaluation of OHS contracts and compliance;
  • Collaboration with OHS leadership in the development of competitive grant processes and ensuring programs are meeting performance outcomes;
  • Creating and managing policies and procedures for the program team including oversight of policies and procedures, monitoring, and audits;
  • Acting as a liaison between the OHS program team and other state departments and divisions;
  • Supporting program staff in the development of technical assistance tools;
  • Coordinating with staff and local homeless organizations to provide specific staff training related to program quality and improvement;
  • Providing support and technical assistance to homeless service providers throughout the state;
  • Managing workload for assigned staff to include performance management, hiring, personnel actions, initiating corrective and/or disciplinary action to include termination.

Knowledge, Skills and Abilities

  • Use logic to analyze or identify underlying principles, reasons, or facts associated with information or data to draw conclusions;
  • Evaluate information against a set of standards;
  • Establish objectives and specify the strategies and actions to achieve these objectives;
  • Organize information in a clear and concise manner;
  • Develop and/or implement new policies, procedures, standards and/or rules and regulations;
  • Compose and edit reports, documents and related materials;
  • Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing;
  • Coordinate the activities and/or tasks of people, groups and/or organization(s);
  • Monitor or track complex information or data;
  • Present and/or speak in small and large group settings;
  • Understand principles, theories, and practices of budget management;
  • Problem solve on a range of issues;
  • Maintain attention to detail and stay organized to track major projects.

The Ideal Applicant

The ideal candidate for this position is someone who has:

  • At least one year of experience supervising staff including the development of individual and team performance goals;
  • At least two years of professional, paid experience in homeless services;
  • Advanced skills and experience managing state and federal funding or contracts;
  • Experience with contract monitoring or contract compliance;
  • Experience developing or managing agency or organization contract requirements;
  • Experience with reviewing, analyzing and interpreting contract performance measures;
  • Experience writing correspondence, reports, documents and other written materials to be used by executive leaders, policy makers and the public;
  • Excellent communication skills; including the ability to convey complex and technical information clearly to non-technical audiences;
  • Self-motivation with the ability to prioritize, pay attention to details, meet deadlines and manage changing priorities.

Why You Should Join Our Team

Besides working for a fantastic agency that is dedicated to helping the citizens of Utah, you will receive great health and retirement benefits. Click to view a summary of benefits we offer. We also provide generous paid time off so you can spend more time with your family and have a positive work-life balance

The Agency

The mission of Workforce Services is to strengthen Utah’s communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahn’s and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahn’s trained and back to work. To learn more about Workforce Services, .

Supplemental Information

  • DHRM rules regarding promotions and transfers apply to current state of Utah employees.
  • Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
  • Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.


The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: . To access a Total Compensation Calculator in Excel format click .

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Expected salary: $29.89 – 50.07 per hour

Location: Salt Lake County, UT

Job date: Thu, 04 Aug 2022 06:41:54 GMT

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